Marla Sofer Marla Sofer

Fairness by Design Is Not Optional

Your pipeline looks healthy. Activity is high. Outreach is constant. But deals are not closing and no one can clearly explain why.

That is the real problem.

As Amanda Esteverne highlights, the future of financial services is not about more automation or more volume. It is about understanding people earlier, building trust faster, and creating experiences that reflect how real decisions are made. Yet most firms still rely on generic engagement and outdated assumptions, leaving a critical gap between pipeline activity and actual conversion.

This is where pipelines break.

More leads do not fix a trust problem. More outreach does not create relevance. And more data does not help if it fails to capture intent, motivation, and readiness to act.

Knomee exposes what traditional pipelines miss. By surfacing behavioral insight directly from the client, it shows who is truly in-market, where engagement is breaking down, and how to move prospects forward with precision.

Because the issue is not pipeline volume. It is pipeline truth.

When firms shift from guessing to understanding, conversion improves, trust starts earlier, and growth becomes predictable instead of uncertain.

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Marla Sofer Marla Sofer

What If the Best Financial Advice Has Nothing to Do With Money?

Daniel Crosby reminds us that the best financial advice does not start with numbers, it starts with people. In a world where money is deeply tied to meaning, trust, and behavior, advisors need more than data; they need connection. That is exactly why Knomee exists: to help advisors understand what truly matters so they can guide clients with relevance and clarity.

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Marla Sofer Marla Sofer

Organic Growth in Wealth Management Starts at the First Interaction

Organic growth in wealth management often stalls before a prospect becomes a client. In this article, we explore the Conversion Intelligence gap and why traditional discovery fails to surface what prospects truly want from an advisory relationship. Learn how structured, behavioral-science-based discovery helps financial advisors convert prospects, deepen client conversations, and build trust from the very first meeting.

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Marla Sofer Marla Sofer

Behavioral Finance Playbook for RIAs

Most advisors agree behavioral finance matters. Far fewer have a way to use it consistently without adding hours of work or turning every client conversation into a one-off improvisation.

This playbook isn’t theory. It’s a practical system for turning real human behavior into repeatable advice that works on a Tuesday morning when the VIX spikes and your phone starts buzzing.

A behavioral finance playbook is simply this: your firm’s shared rules for translating how clients actually think, feel, and decide into planning actions, communication, and guardrails. It’s the difference between knowing biases exist and having them visible, usable, and actionable inside your CRM when it matters.

The last few years made one thing clear. Client behavior is more volatile, more visible, and more consequential than ever. Research from Fidelity, Vanguard, and Morningstar consistently shows that better decisions create meaningful alpha. Firms that operationalize behavioral insight don’t just calm clients, they reduce chaos, protect planning outcomes, and scale personalization without burning out advisors.

This guide shows how to:

  • Profile the behaviors that actually move outcomes without long questionnaires

  • Turn insight into workflows advisors will use

  • Design nudges and guardrails that trigger at the right moments

  • Measure behavioral impact the same way you measure investment results

Behavioral finance only works if it’s built into the system. Otherwise, it stays in training decks and conference notes.

This is a field guide for RIAs who want better inputs, better conversations, and better outcomes, without adding complexity.

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Marla Sofer Marla Sofer

Financial Planning Starts With Emotions

When people think about financial planning, they imagine spreadsheets, investment portfolios, and retirement forecasts. Money, however, is never just numbers. It’s emotions, memories, fears, and dreams all wrapped into one complicated and ever evolving relationship.

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Marla Sofer Marla Sofer

I Read a Futurist’s Book. It Changed How I Think About Money.

Advisors have long used visioning exercises and worksheets to help clients imagine their future selves. And they work, albeit temporarily. But these static tools get filed away and forgotten as life moves on. Priorities shift. Values evolve. Circumstances change.

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Marla Sofer Marla Sofer

The $30 Trillion Headline Misses the Point

By 2030, women will control more than $30 trillion in the U.S.

That number gets thrown around a lot. But the question isn’t how much wealth women will control. It’s whether they’ll feel confident managing it and whether financial professionals will offer meaningful value to these women during the transition

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Marla Sofer Marla Sofer

Reimagining Client Discovery for Financial Planning

If you’ve done a financial plan in the past several years, you probably gathered information about cash and investment assets, expenses, loans, insurance policies, property, and business ownership. What didn’t you evaluate?

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