Behavioral Intelligence Brief Marla Sofer Behavioral Intelligence Brief Marla Sofer

Why Heirs Are Leaving Their Parents' Advisors (And Why It's a Marketing Job)

Most heirs who plan to leave their parents’ advisor aren’t unhappy with performance. They don’t feel known, and research from Natixis, Cerulli, and Harris Poll shows it in the reasons they give. This post covers why that makes the Great Wealth Transfer a marketing job, and how wealth firms can start learning what the next generation wants before the money moves.

Read More
Behavioral Intelligence Brief Marla Sofer Behavioral Intelligence Brief Marla Sofer

What We've Learned About Conversion Signals in Wealth

Behavioral finance isn't an unproven marketing trend—it’s established science backed by Nobel Prize-winning research and core CFA Institute curriculum. Discover how leading wealth management firms like JPMorgan, Vanguard, and Fidelity use behavioral conversion signals to personalize client experiences, boost retention, and drive measurable growth. Learn why feeding real behavioral signal and zero-party data into your AI stack creates a durable competitive advantage over traditional demographics and basic CRM notes. Transition from passive lead scoring to capturing actual client motivation, closing the gap between marketing handoffs and real conversion. Explore how Knomee provides the infrastructure to operationalize behavioral intelligence at scale in wealth management.

Read More